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Noticeboard


The Orchard Surgery will be closed from 1230 pm on Thursday 12th December 2019, Wednesday 22nd January 2020, Wednesday 26th February 2020 and Thursday 12th March 2020 for Training

Practice Management

Mrs Manpreet Ahluwalia (f)

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Miss Samantha Rose (f)
Miss Naaila Khan (f)
Mrs Daljeet Raino (f)
Miss Claire Stephens (f)

Claire has been transferred from another medical practice to The Orchard Surgery in March 2019. She has been working as an administrator for sometime now and her current role at the practice involves dealing with new patient registrations, old patient deductions and the movement of medical records between the practice and Primary Care Support England (PCSE). She resolves the queries from PCSE and also helps with copying and filing of the records for medical/solicitor and other insurance reports. She then processes them accordingly.

Miss Bushra Sheikh (f)
Mrs Roopika Gautam (f)

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Miss Jamila Yusuff (f)
Miss Autumn Slade (f)
Miss Jill Hardwick (f)
Miss Caroline Cutland (f)

Secretaries

Miss Hayley Smith (f)

Medical Secretary

 
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