Appointments

The surgery does not have a walk-in facility. Appointments can be made by either calling the surgery and speaking to the receptionists or using Patient Access. We appreciate we will not please everyone with our appointment system.

 We do listen to our patients and try to make it as easy as possible for you to access our services. If you have any suggestions, please leave feedback.

If you need advice or help  from the surgery please do use the E-consult service. 

Extended Hours

Evening and weekend appointments are available for people living in Slough with GPs, practice nurses and healthcare assistants and other healthcare professionals for routine pre-booked services. These are held at the Langley Health Centre or Chapel Medical Centre

These appointments are scheduled at times that are more convenient to patients, e.g. if you:

• find it difficult to attend an appointment during the working day
• are a busy parent with small children
• or rely on working carers to take you to appointments

To book an appointment you must contact your own GP practice during normal opening hours. Extended access appointments are for routine medical issues and not for urgent or emergency care.  If urgent care is required please call NHS 111 for advice. Should you need to cancel your appointment please contact your GP practice during their normal working hours. For cancellations during clinic opening times only, please call 01753 218388.

Patient's are now able to book appointment's online. In order  to do this you will firstly need to contact reception at the surgery, who can enrol you onto the system. This will then generate you a personal pin code and reference number, which you will need to access the online booking system.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order to give someone else the chance to take the appointment.

Home Visits

Please call the surgery between 08:00 - 10:00 if you think you may need a doctor to visit yourself or a member of your family at home.

Home visits are undertaken at the doctor’s discretion and patients may be asked to use the surgery if this is felt to be more appropriate.

Lack of transport is not a legitimate reason for a home visit request.

Covid-19

Due to the pandemic, all doctor appointments are being booked in as telephone appointment's initially, if the doctor feels he needs to see you then a face to face appointment or video consultation can be arranged. Alternatively, a home visit will be arranged if this is deemed necessary.